Who we are.... Hi there! Thanks for checking us
out. I am Matt Lanza and together with my wife Judy, we
are here for you! We opened our business in 1993,
and never looked back. You can relax knowing you always
deal directly with an owner who knows how to get things
done! We have earned the designation of Platinum
Certified Sandals Specialist (the highest possible), are
a Preferred Sandals Agency as well as Chairman's
Choice, Best of the Best from Sandals
Resorts.
15 Years Experience Booking Jamaica
& Sandals We love our work and
for over 15 years have specialized in Jamaica and Sandals. We
spend more in time in Jamaica and the Caribbean in a typical
year than most travel agents do in a lifetime. What we know
gives you a huge head start on the "Jamaica learning curve"
before you ever land in Montego Bay. We take pride in the fact
that our knowledge has allowed us to help thousands of
travelers just like you have the vacation of a
lifetime.
How We Are
Different Repeat clients and
referrals account for 90% of our business. This
is because we go all out for our clients. Sure,
we have regular office hours. But we are also "on call"
most other times. We often surprise our clients by
returning phone calls late at night, early morning, and
on weekends.
Personalized service
and care is the foundation of our business. We stand by
you 100% all the way from our first contact, to the
time you depart, until you return. We are
committed to service, reliability, efficiency, honesty,
and most of all trust. That is the reason over 90%
of our business comes from referrals and repeat
clients.
We can show
you the huge difference between cost and price,
otherwise know as "value". Our regular clients know
that using our services saves them time, money,
and problems when
traveling.
Ironically, it is
often when one of our clients tries the
"online booking experience" that helps our business grow.
They learn firsthand how much we really do for them.
Then they come back and refer others. This has alot
to do with how we have survived the trends
which caused thousands of other "brick and mortar"
travel firms to close their doors. We are now
experiencing a huge growth in business as travelers
are returning to us in droves
In an
average year we book more trips to Jamaica through our office
in Colorado than any other agency in Rocky Mountain area.
Because we have clients on the island just about every day of
the year we get updates on hotels, resorts, road conditions,
airline performance, etc. continously. We are a
SuperClubs SuperAgency, a Couples Preferred Agency, and are
registered with the Jamaica Tourist Board. We are personal
friends with the general managers, the sales managers, and the
public relations managers at the large resorts operated by
Sandals, Couples, and SuperClubs. We also know many of the
owners and managers of the smaller
boutique properties.
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